Frequently Asked Questions

Our goal is to provide the best customer service possible and to respond to all of your questions as quickly as possible.

 The following are just a few of the frequently asked questions we receive.If you do not see your answer below, please contact our team at (786) 410-6675.

Do Your House Cleaners bring their own cleaning supplies?

Yes, our experts arrive with all of the required equipment and products to conduct the scheduled routine and detail cleaning.

What Cleaning Products Are You Going to Use?

Our entire product line is designed to be environmentally friendly.
You may rest easy knowing that we utilize green cleaning products instead of harsh chemicals that are harmful to both children and pets.

Is it necessary for me to be present when you clean?

We can give seamless and contactless cleaning solutions, so you don’t have to be at home while we clean.
To give you piece of mind, our crew has been screened and background-checked.

Will my house be inspected after each cleaning?

Our teams are routinely inspected by our Quality Control Team. After the cleaning crew has left, they may enter your home.
Soflo Cleaning conducts these checks to verify that our house cleaning services meet the highest quality requirements. 

Healthy teams & social distancing ?

We are happy to share with our customers that 100% of our cleaners are already vaccinated.

What happens if I need to reschedule?

Yes, you will be able to cancel or reschedule a clean, as well as personalize your next clean.
If you prefer to speak with us in person, you can contact our team to make changes to your service.

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